The Improvement Plan is the document around which the improvement of the quality of the school and of the programmes it offers revolves. It arises from the accreditation and/or monitoring reports of the degrees. This plan is:
Unique: each school has its own Improvement Plan, which is unique and covers all of the school’s bachelor’s and master’s degrees, as well as the IQAS procedures.
Complete: the Improvement Plan is created when the programmes are accredited, but it is updated every year through the monitoring and modification processes of the degrees.
Dynamic: although subject to regular systematisation and approval procedures during the academic year, the Improvement Plan is permanently up to date, as those responsible for each action can update it whenever they consider it appropriate.
Living: all those responsible for the improvement objectives and actions and for the IQAS processes have access to the Improvement Plan and can interact with it. The school’s quality manager is also responsible for coordinating the work of everyone involved.
Thorough: the Improvement Plan contains all the elements needed to identify where the proposed actions come from and to monitor and assess them appropriately.
Rigorous: improvement proposals are based on the assessments made in the accreditation, monitoring and modification reports of the programmes or in the review of the IQAS procedures.
Systematic: the structure of the Plan, common to the whole University and implemented in a web application that makes it easier to complete and monitor, allows full traceability of the actions and their timeline. Until the IT Service completes the development of this web application, improvement plans are managed using an Excel workbook.
Transparent: all groups have access to the Improvement Plan through the school’s quality web page.
This improvement plan, which includes the review of the school’s IQAS processes, is created at the initial accreditation of the programmes, but it is immediately taken on by the School’s Quality Committee and by the school’s quality managers. It is also the report that accounts for the review of the school’s IQAS procedures, following reflection on how they work.
The link between the Improvement Plan and the IQAS is clear. Improvements proposed in the IQAS procedures are automatically included in the school’s Improvement Plan and, at the same time, improvement actions identified within the VSMA framework lead to the review and update of the IQAS procedures. This overall view of both processes makes it easier to move forward smoothly in the continuous improvement cycle of the degrees.
The monitoring of this improvement plan is the responsibility of the school’s Quality Committee, which, in the annual monitoring report, analyses the status of each improvement objective and action, as described in procedure P31 Process for managing the improvement of schools.
See the improvement plan.
