EUM Quality

The process map of EUM’s Internal Quality Assurance System (IQAS) comprehensively displays the set of processes that structure and enable the center’s operations.

This map allows for visualizing how academic and management activities are planned, developed, and evaluated, as well as the interrelationships between different areas: teaching, degree programs, resources, stakeholder satisfaction, and continuous improvement.

It is a key tool for understanding EUM’s quality model and its approach focused on students, process efficiency, and constant improvement.