On Wednesday, October 25, 2017, Sergi Salvó from CaixaBank visited the students of the ICT subject of the Degree in Tourism of EU Mediterrani to explain concepts about protocol and how to apply them to the events organized in his department. It should be remembered that Sergi Salvó has visited us on previous occasions due to the interest that his activity as a Director of the Department of Relations with Caixabank Shareholders, and his knowledge on how to organize a good event, giving advice that every good professional in the sector tour operator should take into account when organizing a successful event.