Higher Technician in Tourism Accommodation in Barcelona

Curriculum

Areas of Knowledge and Key Competencies

The Advanced Degree in Tourist Accommodation Management at the Escola Universitària Mediterrani (EUM) is designed to train professionals with comprehensive knowledge of the hotel and tourist accommodation sector. Below, we present a summary of the courses organized by subject area, so you understand what you will learn and how it will be applied in your future career.

Accommodation Management and Administration

  • Tourist Accommodation Management – ​​Planning and operational management of hotels, tourist apartments, and other types of accommodation.
  • Housekeeping Department Management – ​​Supervising cleaning, maintenance, and operation of rooms and common areas.
  • Reception and Reservations – Customer service, check-in/check-out, and hotel reservation system management.
  • Human Resources in Hospitality – Team building, leadership, and talent management in the hospitality industry.

Strategy, Marketing and Commercialization

  • Structure of the Tourism Market – Knowledge of tourism supply and demand at national and international levels.
  • Tourism Marketing – Creation and management of strategies to promote tourist accommodation and build customer loyalty.
  • Event Marketing – Organization and management of events in hotels and tourist accommodations to maximize profitability.

Communication, Public Relations and Protocol

  • Protocol and Public Relations – Corporate image management and organization of official events in the hotel sector.
  • Customer Service and Guest Experience – Creating strategies to improve customer satisfaction and loyalty.

Languages ​​and International Communication

  • Professional English – Improving English communication applied to the tourism sector.
  • Second Foreign Language – Opportunity to expand language skills in a second language.

Innovation and Sustainability in Tourism

  • Digitalization Applied to Productive Sectors – Use of technological tools in hotel and tourist accommodation management.
  • Sustainability Applied to the Production System – Responsible practices in accommodation management to reduce environmental impact.

Professional Development and Applied Projects

  • Personal Itinerary for Employability I and II – Development of skills for job placement, interviews, and preparation of professional profiles.
  • Intermodular Project – Creation of an integrative final project, applying all the knowledge acquired during the training.

Detalle de asignaturas

Curs 1r Gestió d’Allotjaments Turístics Hores a realitzar en el centre educatiu Hores d’estada a l’empresa Hores totals
0171 Estructura de mercat turístic 66   66
0176 Recepció i reserves 132 99 231
0175 Gestió del departament de pisos 99 66 165
0172 Protocol i relacions públiques 66 66 132
0173 Màrqueting turístic 99 99 198
0177 Recursos humans en l’allotjament 66 33 99
C056. Català/Aranès Professional 66   66
0179. Anglès professional. 66   66
1665. Digitalització aplicada als sectors productius. 33   33
1708. Sostenibilitat aplicada al sistema productiu. 33   33
1709. Itinerari personal per a l'ocupabilitat I. 99   99
Curs 2n Gestió d’Allotjaments Turístics      
0178 Comercialització d’esdeveniments 66 33 99
0174 Direcció d’allotjaments turístics 165 99 264
0180 Segona llengua estrangera. 99 20 119
1710. Itinerari personal per a l'ocupabilitat II 66   66
0181. Projecte intermodular. 198   198
MP optatiu. 66   66

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