Ernest Rovira, person in charge of Assertis – Consultancy has given a Master Class on May 7 in EU Mediterrani. Rovira is one of the best and experts of the country in quality, ISO, audits, formation, and consultancy. With more than 30 years of experience. The aim of the session has been aspects explained to the pupils on the management of the quality, ISO 9001, circle of improvement, system of management of the quality, non-conformities, corrective or preventive actions, indicators, processes and procedures. Quite accompanied on a practical case on how to do a process map. This Master Class has been an authentic luxury for all the assistants, bearing in mind in addition, that these contents are used for the assessment in the education of the pupils of Mediterrani.